Returns & Exchanges

Please note: We cannot accept items that have been washed, worn, altered, embroidered, personalized or are clearance or final sale. All original packaging and tags must be intact.
Refunds & Exchanges
I need to: *
Are any of the items embroidered? *
Have the tags been removed? *

Embroidered Items

We’re sorry, but we are unable to accept items that have been embroidered.
Did you purchase using a coupon code or stipend? *

As internet shoppers ourselves, we understand that at times the fit or color of an item may not meet your expectations, and you may wish to exchange for a new size or color. Exchanges are accepted within thirty (30) days of receipt. If you wish to exchange a product for a different size or color, please submit an exchange request.

Once your return item has been received, we will issue a credit, minus a $9.99 handling fee. Original shipping charges will not be refunded.

Please note: We cannot accept items that have been washed, worn, altered, embroidered, personalized or are clearance or final sale. All original packaging and tags must be intact.

Returns are accepted within thirty (30) days of receipt. To initiate a return, please submit a return request.  We will generate a prepaid label for you to use to send your return items back to us. 

Once your return item has been received, we will issue a credit, minus a $9.99 handling fee. Original shipping charges will not be refunded.

Please note: We cannot accept items that have been washed, worn, altered, embroidered, personalized or are clearance or final sale. All original packaging and tags must be intact.

Occasionally an item may be lost or damaged during shipping.

If you receive a product in damaged condition, please report it to Just Cause Apparel (JCA) customer service upon receipt. Upon our receipt of the damaged item(s), the customer will be issued credits, a refund, or new product(s) within 7 days from receipt of the damaged product.

If an item is missing from your order, it may be simply arriving from another vendor at a different time. If that is not the case, the weight of the package, as verified by the carrier, can lend a hand in solutioning the course of action. JCA strives to find resolutions as quickly as possible and will review on a case by case basis.